p. 28
we would rent him the trailer for one-half the
regXlar fee on the conGition that he ZoXlG finG
a service station operator at his destination who
would act as a U-Haul Rental Agent. The cus-
tomer Zas giYen a pacNet of information to giYe
to the station operator selected, together with
the trailer. The customer was required to turn
in the yellow copy of his rental contract to this
new agent who was to send it to us and in turn
the customer was to send us the name and ad-
Gress of the agent :e mXst haYe set Xp or
50 agencies throughout the United States in this
manner before we actually made personal con-
tact with these agents. Some customers were
e[tremel\ helpfXl anG got gooG agencies; others
got poor agencies; anG others simpl\ Zent soXth
with the trailer.
'Xring the first foXr \ears of the operation
of this trailer business, I personally called on
agents anG GiG the repair ZorN on the roaG for
the entire operation. This meant I was out of
Portland about half the time, for I would put
upwards of 50,000 miles on an automobile each
year. When I was on the road by myself, I sel-
Gom renteG a room of an\ NinG , slept in a
trailer or in the EacNseat of a car anG cleaneG Xp
at the service station. The people I dealt with
were mainly service station operators and were
more interesteG in hoZ mXch ZorN , GiG repair-
ing trailers than in hoZ , looNeG
,·m a felloZ Zho neYer thinNs aEoXt eating
until I get hungry and then I’ve got to eat right
away. I remember one time when I got hungry
crossing the 2aNlanG6an )rancisco %a\ %riGge,
and when I pulled into San Francisco I stopped
at the first fooG sign 7he place happeneG to Ee
a sZanN\ ,talian restaXrant, Zith male Zait-
ers GresseG in ElacN sXits anG ties , haG Eeen
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